Management, 11th Edition - Stephen P. Robbins, Mary Coulter
With a renewed focus on skills and careers, Management, 13e, can help better prepare students to enter the job market. The book vividly illustrates effective management theories byincorporating the perspectives of real-life managers. Through examples, cases and hands-on exercises, students will see and experience management in action, helping them understand how the concepts they’re learning actually work in today’s dynamic business world. Features New topics include big data, gamification, leaning in, twenty-percent-timeinnovation initiatives, stretch goals, social media and wearable technology and more.
• Examples from Indian companies like Tata, Satyam, Café Coffee Day, HCL etc.,
are extensively used throughout the text to relate the concepts to real life.
• Explores issues in the workplace, such as, safety and emotions, risk a version,
self-determination theory, managing information and downsizing.
• Provides information on dealing with job enrichment, bonuses, effective feedback,
and alternative work arrangements
Table of Contents
Part 1: Introduction to Management
1. Managers and You in the Workplace
Management History Module
2. Making Decisions
Part 2: Basics of Managing in Today’s Workplace
3. Managing the External Environment and the Organization’s Culture
4. Managing in a Global Environment
5. Managing Diversity
6. Managing Social Responsibility and Ethics
7. Managing Change and Disruptive Innovation
Part 3: Planning
8. Planning Work Activities
9. Managing Strategy
10. Entrepreneurial Ventures
Part 4: Organizing
11. Designing Organizational Structure
12. Managing Human Resources
13. Creating and Managing Teams
Part 5: Leading
14. Managing Communication
15. Understanding and Managing Individual Behavior
16. Motivating Employees
17. Being an Effective Leader
Part 6: Controlling
18. Monitoring and Controlling Planning and Control Techniques Module Managing Operations Module.
• Examples from Indian companies like Tata, Satyam, Café Coffee Day, HCL etc.,
are extensively used throughout the text to relate the concepts to real life.
• Explores issues in the workplace, such as, safety and emotions, risk a version,
self-determination theory, managing information and downsizing.
• Provides information on dealing with job enrichment, bonuses, effective feedback,
and alternative work arrangements
Table of Contents
Part 1: Introduction to Management
1. Managers and You in the Workplace
Management History Module
2. Making Decisions
Part 2: Basics of Managing in Today’s Workplace
3. Managing the External Environment and the Organization’s Culture
4. Managing in a Global Environment
5. Managing Diversity
6. Managing Social Responsibility and Ethics
7. Managing Change and Disruptive Innovation
Part 3: Planning
8. Planning Work Activities
9. Managing Strategy
10. Entrepreneurial Ventures
Part 4: Organizing
11. Designing Organizational Structure
12. Managing Human Resources
13. Creating and Managing Teams
Part 5: Leading
14. Managing Communication
15. Understanding and Managing Individual Behavior
16. Motivating Employees
17. Being an Effective Leader
Part 6: Controlling
18. Monitoring and Controlling Planning and Control Techniques Module Managing Operations Module.
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